Privacy Policy

This Notice has been prepared in accordance with the Law of Ukraine “On Personal Data Protection” and explains how we collect, use, and protect your personal data when you use the website https://novocharity.org.ua/ (hereinafter referred to as the “Website”), as well as when you contact us to receive or provide assistance through other communication channels. Please read this Notice carefully.

Who We Are

We are the Charitable Organization “Center for Medical Innovations.”

НOur organization acts as the data controller of your personal information — this means we determine what data we collect, for what purpose, and how it is processed.

For any questions related to the protection of your personal data, you can contact our team at: office@novo.lviv.ua.

What Data We Collect and How

We collect information that you provide directly to us through forms on the Website, by email, via messages, or during phone calls. We may also collect technical information about your device and your interaction with the Website using cookies or similar technologies.

Important: If you are under 16 years of age, we cannot process your personal data without the consent of your parents or legal guardians. We may request confirmation of this consent at any time.

Depending on your inquiry or the form of your participation, we may process the following categories of personal data:

  1. Personal Information:

    • Your name (and your child’s name, if applicable);
    • Contact details (phone number, email address, social media profiles);
    • Region, city, address of residence;
    • Age (whether you are over 18 years old);
    • Gender;
    • Social status (e.g., internally displaced person, large family, etc.);
    • Volunteer experience;
    • Professional background;
    • Information about driving license and vehicle ownership (type of vehicle, transportation capacity, location, etc.);
    • Other data provided in online forms.
  2. Assistance Information:

    • The type of assistance you need or can provide;
    • The location where assistance can be offered or received;
    • Whether you can transport or collect resources independently.
  3. Communication Data:

    Records of our interactions, notes, and comments (if applicable).

  4. Financial Information:

    If you make a financial contribution: amount, sender details, date and time of transfer.

  5. Technical Data:

    Device type, browser, date and time of website access, IP address, and similar information.

Purpose of Data Processing

We use your personal data for the following purposes:

  1. Providing assistance and processing requests.

    • Legal basis: conclusion or performance of a contract.
    • Data used: personal information, assistance data, communication data, technical data.
  2. Coordinating volunteer initiatives.

    • Legal basis: performance of a contract.
    • Data used: personal, assistance, communication, financial, and technical data.
  3. Compliance with legal obligations.

    • Legal basis: fulfillment of statutory requirements.
    • Data used: personal, financial, and other data required by law.
  4. Technical support and operation of the Website.

    • Legal basis: fulfillment of the user agreement.
    • Data used: contact, technical, and communication data.
  5. Аналітика, тестування та вдосконалення роботи Сайту.

    • Legal basis: legitimate interest.
    • Data used: technical data.
Data Disclosure
  • Donors and grant providers: As a non-profit organization, we are required to report on the assistance provided. Some of your personal data may be included in such reports when required by funding conditions.
  • Contractors and partners: For technical maintenance of the Website and for providing legal, psychological, or other forms of assistance, when necessary to fulfill our obligations to you.
  • Public authorities: When required by law, court order, or official request from law enforcement or government agencies.
  • With your consent: In cases where you have explicitly agreed to the transfer of your data.
International Data Transfers

The primary location for processing your personal data is Україна.

However, if we engage foreign service providers (excluding the Russian Federation and the Republic of Belarus), your data may be processed outside Ukraine. We ensure that appropriate safeguards are in place as required by law.

Transfer of data to countries that do not provide an adequate level of data protection will only take place with your consent or under appropriate guarantees of protection.

How We Protect Your Data

We use modern technical and organizational measures to prevent unauthorized access, loss, or disclosure of your personal information.

Your data is stored only for as long as necessary to achieve the purposes described in this Notice.

Your Rights

In accordance with Article 8 of the Law of Ukraine “On Personal Data Protection,” you have the following rights:

  • To know what personal data we hold about you, their source, purpose, and conditions of processing;
  • To access your personal data;
  • To request correction or deletion of your data;
  • To object to the processing of your data;
  • To withdraw previously given consent;
  • To be informed of any automated processing of your data;
  • To request protection from automated decisions that have legal consequences;
  • To lodge complaints with the Ukrainian Parliament Commissioner for Human Rights or to the court.

To exercise any of your rights, please contact us at office@novo.lviv.ua.

Changes to This Notice

We may update or amend this Notice from time to time. Any changes will be posted on our Website or communicated to you by email.

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